Oscaro Return Policy
Our goal is to make it quick and painless, so you can make your decision without agonizing over every detail. We take great pride in our industry-leading return policy: no hidden fees, no pages of fine print. Just our promise to get you the right part in your hands as quickly as possible.
If something is not right with your order, Oscaro offers up to 365 days (yes, a full year!) to return a part if you are not completely satisfied.
- You have 365 days (from purchase date) to request a return (excluding CORE returns)
- Oscaro pays the return freight (excluding CORE returns)
- Zero restocking fees
- Refunds will be processed within 30 days of Oscaro’s receipt of the returned items
- Returns received within 60 days will be refunded via the same method of payment
- Returns received after 60 days will be refunded via Oscaro check
If you have a failed part that is covered under the Oscaro or the Manufacturer’s warranty, please contact an Oscaro Customer Service Advocate as soon as you discover the failure. We will work with our Manufacturer Partners to replace the part under warranty as quickly as possible.
Oscaro takes great pride in our industry-leading return policy. We ask that you assist us in keeping our prices low by ensuring that any returns you send to us are in the condition that you would accept for use in your own car. Cases of missing components, damage or soiling, may impact the completion of the refund.
If the part is not in acceptable condition, a Customer Service Advocate will contact you to determine your desired course of action.
Get Help From Our Customer Service Team
2 easy ways to get help with your return process:
- Email us at firstname.lastname@example.org
- Call us toll-free at 855.867.2276
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Call us today at: 855-592-9378.